General Questions
Tom's Key FAQs and General Questions
Tom’s Key Frequently Asked General Questions
Do you have a discount code or promo code?. In order to get a discount code please sign up here, or reach out via [email protected] or via live chat. Do I have to pay taxes for your products?. Yes, taxes are automatically deducted at check out. Applic
What If I Made A Mistake On My Order?
Preshipping Order Adjustments. If your order has not shipped and is not far along any order processing such as key cutting, we can gladly adjust your order. Please note however that our shipping window moves fast (typically no more than 2 hours) as s
I submitted my vehicle's information, but my vehicle isn't showing up on your website. Can you still provide a key or programming solution?
If your vehicle make and model isn't appearing on our website through the 'Find My Car' feature, it's possible that we may not have an immediate programming solution available. However, we encourage you to provide us with more detailed vehicle inform
Not Having a Master Key, or No Key At All
No Master Key. In the event that you do not have a master key there is a slight possibility we may still be able to help, this possibility grows if your vehicle happens to be a Toyota, Scion, or Lexus vehicle. Please reach out at [email protected] or
Do you offer keys and programming for motorcycles?
Our specialty lies in providing key replacement and programming solutions for cars, and unfortunately, we do not service motorcycles at this time. We focus on assisting customers with their automotive key and fob needs. Should you need assistance wit
Do You Offer Keys Other Than Car Keys?
Unfortunately for the time being Tom's Key Company strictly focuses on car keys only. We are very sorry but hope you will remember us next time you need a car key.